Returns & Exchanges

At Brookstone, we want you to be completely satisfied with your purchase. If you are not happy with your home essentials, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process.

• 3.
  Package Your Items

  Place the items in their original packaging with all included accessories and manuals, ensuring the new shipping label is securely attached.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.